Visiting the Resort

We require all new boarders and their owners to complete a 'Virtual Meet & Greet' over the phone before a dog's first stay. During the Virtual Meet & Greet, we will ask you questions about your dog and go over our requirements. You will have the opportunity to learn about the facility, learn what a typical day is like here at Jerzey's & you can ask any questions you have. If your dog's first stay is longer than 2 nights, we also require an 'Overnight Trial'. Short visits teach your dog that Jerzey's is a safe, comfortable and fun place for them to be, which results in less anxiety for your dog when they come for a longer boarding visit. The short visits also allow us to assess if boarding is a good fit for your dog. We charge our normal boarding rate for an Overnight Trial.

What to Bring

1. Food: We require that all dogs come with the same diet they are eating at home. Consistency in diet is better for your dog and lessens the chance they will return home with an upset stomach. We welcome any diet that is fed to your dog. We have the facilities to freeze, refrigerate, and warm foods that require it.
2. Medication: We are able to administer most medication. Please discuss all medication needs with us.
3. Something soft: We encourage you to bring your dog’s bed or blanket. The scent will help make them feel more at home. While our entire facility is heated and equipped with central air conditioning, it is nice to have a soft place to sleep after a busy day!
4. Personal items: We also encourage everyone to bring their dog’s favorite bones, toys and treats. Personal items are not shared with the other dogs.

Vaccination Requirements

Rabies, Distemper, Bordetella (Kennel Cough). We also require proof of a negative Fecal Exam within the last year. All vaccines must be current and proof must be provided on your dog's profile in our Online Booking System. We recommend that our guests receive their vaccinations at least 3 days prior to boarding.

Flea & Tick Medication

If you use topical flea and tick medication, we require that your dog’s product be completely dry before they are brought to Jerzey’s. Drying time is about 72 hours. Please adjust your application schedule as needed. Unpleasant side effects may occur if wet flea and tick medication is ingested by another dog.

Rates

Tax is 7%. Rates are subject to change. 

Payments

We accept payment in the form of cash or check at drop off or pick up. Credit and debit cards are not accepted.

Cancellation Policy for Boarding

Any cancellations (or reduction of days from a reservation) will incur a fee as follows: If the cancellation occurs within 14 days of the boarding start date, the fee incurred will equal 25% of the cancelled or removed reservation. If the cancellation occurs within 5 days of the boarding start date, the fee incurred will equal 50% of the cancelled or removed reservation. Once your scheduled check in date arrives, you are financially responsible through the scheduled check out date even if you pick up early. Cancellation fees are due immediately via mail or in person by appointment.